Refund policy

HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?

Our products are not eligible for Return/Exchange

WHAT IF I RECEIVE A DAMAGED / DEFECTIVE /WRONG PRODUCT?

We Quality Control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order. Simply get in touch with us and follow the steps given below.

Please Note: If your online order arrived damaged or defective, please bypass the instructions below and contact us (within 2 business days) along with an UNBOXING VIDEO (MANDATORY) at uffcosmos@gmail.com or by calling      +91 9978609188, Monday to Friday,          11 AM - 6 PM.

 

Please provide the following RMA details:

Customer Name/Email:

Order Number:

Reason for return:

Refund Policy

* Refunds are subject to approval upon receiving the return.

* For refunds, payment will be made to the source account. The customer is required to share bank details.

 

Note: All refunds are made after deducting a small fee of 3% (payment gateway associated fees).

For failed online transactions, refunds are automatically processed to the source account and might take up to 7 working days. (Please note: We do not hold this amount).